Royal United is a privately held National Mortgage Lender. They focus strongly on educating clients about the loan programs they invest in and providing a top-rated service experience.
7999 Knue road | Indianapolis, in
Square Footage: 85,344
Employee Count: 340
Year of Buildout: 1974
General Contractor: N/A
Architect / Interiors: N/A
How does your space drive productivity, collaboration and connectivity?
Our sales staff enjoy an open space environment that allows the teams to collaborate, learn, and grow together. Sales leaders and senior advisors are on the floor working right alongside apprentices and newer employees. While it’s largely a cubical environment, the teams get very creative about decorating the space with Top Team and individual awards, prizes and incentives, Hall of Fame displays, company trip posters, photo contest images, and client submitted photos. We also have artwork in our lobby created by local children that was purchased and displayed in support of our partner School on Wheels. Our team is focused on improving lives in the communities we serve. All of this encourages a fun and productive environment and keeps the team connected and engaged.
What is the one thing that is unforgettable when someone walks through your space?
The most unforgettable thing for those walking through our space is the positive, energetic, collaborative, but relaxed feel.
How does your space tell your company’s story and reflect its brand?
Our space tells the story of individuals and families. We consistently receive top work places awards because of our great people and that is reflected throughout our walls. We have a monthly photo contest and employees submit images of their kids, pets, vacations, etc. which are printed and hung on the walls throughout the whole office. In our business, all of our clients receive custom loan options that are built to improve their financial futures and they have an opportunity to submit photos along with their testimonials. Photos of the clients we help are also hung on the walls throughout the office. Our leadership staff stresses that there will always be great jobs here for great people, so long as we focus on the things that are within our control. Brand is more than a logo but our logo with the stick figures in a crown shape reflects what we are about… people.
How does your space engage your employee base?
For our company trip this year, we have posters hanging throughout the office that get the team excited about going. As employees meet the qualifications for the trip, they get to sign an official trip poster. Sales teams also build their own incentive programs with tracking methods and white boards that they update in real time. Each month the coveted ‘Top Team’ banner circulates through the office. Our team members also receive pins, trophies, and other awards that are displayed in their spaces. Some teams get very creative with their displays. This encourages friendly, productive competition. We also have a Company Kitchen and lounge area where staff can enjoy their breaks.